Warranty Policy

Limited Warranty

FluxJet Kayaks, LLC hereby warrants that new FluxJet Kayaks purchased from www.fluxjetkayaks.com and from an authorized FluxJet Kayaks dealer located within the continental USA will be free from defects in workmanship and materials, under normal personal recreational use and conditions, for a period of two (2) years from the original purchase date, subject to exclusions provided below.

FluxJet Kayak warranty is registered with the buyer and is not transferrable. The warranty is void if any unauthorized party opens any sealed compartment without FluxJet Kayaks' express written consent.

The warranty is only activated upon finalized payment for the product, which includes any post-delivery shipping variance, if applicable. Variances may be charged up to 30 days after the kayak has been delivered, in the case that there were fluctuatons in shipping charges or surcharges outside FluxJet Kayaks' control.

Warranty Exclusions

Excluded from warranty coverage are the following:

  • FluxJet Kayaks purchased, used and/or converted for commercial purposes
  • Damage resulting from misuse, abuse, negligence, accidents or collisions
  • Damage due to improper or inadequate storage, transportation and/or maintenance
  • Use of unauthorized parts and/or accessories in the operation of a FluxJet Kayak
  • Use of the Kayak outside of listed weight parameters: maximum 400 pounds (including payload/gear)
  • Use of the Kayak beyond its intended use, including, but not limited to, operation in heavy surf and large waves (>3ft)
  • Kayaks sold inside the Continental USA and exported for use outside thereof
  • Kayaks sold outside of the USA and imported for use herein
  • Failure to operate your FluxJet Kayak in accordance with the rules and regulations required for safe operation in the area of use, including, but not limited to, use of a FluxJet Kayak without a life vest and/or use of a FluxJet Kayak while impaired by alcohol and/or drugs

How to File a Warranty Claim

Claims for defects in workmanship and/or materials must be made within thirty (30) days of discovery by contacting FluxJet Kayaks via email to info@fluxjetkayaks.com.

FluxJet Kayaks, LLC, shall, upon notice of a valid, non-void warranty claim, supply replacement parts to the consumer, along with instructions for repair. Should the consumer elect not to perform required warranty repairs, consumer can return the Kayak to FluxJet Kayaks for repair; however, shipping and handling costs and labor are not included under this warranty. Returns of Kayaks to FluxJet Kayaks for repair are subject to handling costs of Fifty and no/100 Dollars ($50.00) each way.

Legal Rights

THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

FLUXJET KAYAKS, LLC MAKES NO EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL AND THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTY OF CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME STATES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODITY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF FLUXJET KAYAKS TO THE CONSUMER.